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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathan Grude

Nathan Grude

September 13, 2024

5  out of  5
rating by Nathan Grude
"Carla and others are professional and polite ea time I call in. They work with me to answer all of my questions."
We responded:
"Thank you Nathan for your kind feedback! I'm glad to hear that you have consistently experienced professional and polite service every time you call in. It's great to know that our team members have been able to work with you to answer all of your questions. We strive to provide exceptional customer service, and your positive comments are truly appreciated. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. ~Rick"
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Susan Schuster

July 1, 2024

5  out of  5
rating by Susan Schuster
"Carla from State Farm on Perkins Ave is always there to help the client. She is caring and knowledgeable. You could not find a better individual to represent this insurance company."
We responded:
"It's great to hear that Carla is highly praised for her helpfulness, care, and knowledge. As an agency we are dedicated to assisting clients hoping to make a significant difference in their experience. If you're in need of anything else please give us a call. Thank you for your kind words. Rick"
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Bruce Boissoneault

June 24, 2024

5  out of  5
rating by Bruce Boissoneault
"Always courtesy-helpful-pleasant."
We responded:
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that our team has provided you with courteous, helpful, and pleasant service. We strive to deliver exceptional experiences to all our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to let us know. - Rick"
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Donald Gildenmeister

June 19, 2024

5  out of  5
rating by Donald Gildenmeister
"Carla has been and continues to be very helpful with everything I need. She makes the whole insurance process a breeze"
We responded:
"Donald, thank you for your wonderful review! I'm thrilled that you found Carla so helpful, we strive to make every customer feel the same. Please let your family and friends we can do the same for them! We look forward to many more years making insurance a breeze! Rick"
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Mark Brown

June 19, 2024

5  out of  5
rating by Mark Brown
"Nice people and a decent price !!!"
We responded:
"Mark, we're so glad to hear that you've had such a positive experience with our team and State Farm. If you need any further assistance, we are here for you! - Rick"
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chris mariotti

May 20, 2024

5  out of  5
rating by chris mariotti
"Carla was very helpful, professional and efficient."
We responded:
"Thank you Chris for the kind words. We appreciate Carla and happy to hear how helpful she was. Please let us know if we can help in any way in the future. Rick"
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Bob Sennish

September 28, 2023

5  out of  5
rating by Bob Sennish
"State Farm’s customer service while dealing with a loss is efficient and compassionate. It’s why I stay with State Farm."
We responded:
"Thank you so much for your review, Bob. We are here to help you navigate delicate moments like this. It is our pleasure to assist. "
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Diane Newman

September 23, 2023

5  out of  5
rating by Diane Newman
"I spoke with Carrie while shopping for an auto insurance policy. Within minutes, she provided me with a competitive quote for full coverage which included more than the basic amounts. Not only was I thrilled with the rate that was presented to me, but also impressed with Carrie’s knowledge in her field. She demonstrated professionalism and was courteous and kind. She made sure that I received the exact type of policy that I was looking for. Securing my new policy was quick and easy. I highly recommend Carrie and Rick Ruby’s State Farm Insurance Co. If you are shopping for insurance. You won’t be disappointed!"
We responded:
"We appreciate the great review Diane, Carrie is a super asset to our team and are so glad she could help you. Welcome to the State Farm family! "
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Becky Smith

September 12, 2023

5  out of  5
rating by Becky Smith
"Carla was so sweet and easy to work with. We saved a lot of money by switching to Rick Ruby State Farm!!"
We responded:
"Hi Becky! We appreciate you saying what we already know, Carla is the best and so happy that she took care of you! Welcome to the State Farm Family! "
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Rhonda Roldan

July 1, 2023

5  out of  5
rating by Rhonda Roldan
"Everyone at the office is always friendly and helpful! They are knowledgeable and do everything they can to make sure you’re a satisfied customer. I’ve never had a problem filing a claim! And I’m actually happy with my current rate! I would recommend this office to anyone"
We responded:
"Thank you Rhonda! We appreciate your business and your kind words! "
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Diana Hiemstra

June 30, 2023

5  out of  5
rating by Diana Hiemstra
"I think State farm is a great insurance company I had nothing but good experiences with State farm The people in the office are very friendly and helpful which is why I rate them a five-star Great job"
We responded:
"Thanks Diana! We really appreciate your business and thank you for taking the time to give us an amazing review! "
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Emma Pfanner

June 29, 2023

5  out of  5
rating by Emma Pfanner
"Carla takes great care of us every time we call…we have her on speed dial! Couldn’t ask for better service; wouldn’t dream of using anyone but State Farm!!!"
We responded:
"Hello Emma! It’s a pleasure to hear that Carla provides such great service. Your kind words mean so much to us. – Rick Ruby"
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Keith Kuhn

June 29, 2023

5  out of  5
rating by Keith Kuhn
"The office personnel at Rick Ruby State Farm are so helpful! Especially Carla Christian..... she always has the answers to all my questions regarding my insurance. So thankful for her!!!! Keith"
We responded:
"Thank you Keith! She's a keeper that's for sure :) "
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Brian McCord

June 29, 2023

5  out of  5
rating by Brian McCord
"The staff at Rick Ruby State Farm are wonderful ! Carla is very kind and personal. I have had State Farm with this office for many years and we continue to be very happy with our policy and very pleased with the outstanding customer care."
We responded:
"Thanks Brian! We appreciate your kind words :) "
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paul freeman

June 29, 2023

5  out of  5
rating by paul freeman
"Carrie and Carla are great to work with!!"
We responded:
"Thank you Paul! We think so too! "
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Marie Roesch

June 16, 2023

5  out of  5
rating by Marie Roesch
"I have been with State Farm for over 25 years and can only say great things about the agents and staff. One particular employee has been with us for all those years. Carla is always on top of everything. She definitely takes pride in her job and always takes the time to explain or answer any questions I may have. They all treat you like a valuable customer and that is the reason why we have been with State Farm for all these years!"
We responded:
"Hi Marie! We appreciate the kind words and your continued loyalty to State Farm, it is customers like you that make our company #1. I will pass your kind words on to Carla, we think she is great too! Rick Ruby"
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Christopher J Dahm

May 2, 2023

5  out of  5
rating by Christopher J Dahm
"I never had much interaction with Jerry Cox, Del Thatcher or Rick Ruby over the 30 years I have worked with State Farm, but working with their assistants Carla and Debbie (now retired) have been amazing. I feel like they are family and they both work tirelessly for me. Whomever takes Carla's position when she finally retires has some very large shoes to fill!!!"
We responded:
"Thank you Chris for the kind words! We agree, Carla is the best and we're so lucky to have her on the team. Thank you for leaving us a review. Please visit us soon! - Rick Ruby"
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Michael Conrad

April 30, 2023

5  out of  5
rating by Michael Conrad
"I have been a State Farm customer for over 35 years. Not only are they an amazing company, but their staff truly makes the difference. I have stuck with one staff member Carla for nearly 30 years now. She has always been thoughtful and caring. She invests in the clients she is taking care of and what may be going on in their life. I greatly appreciate her proactive communication. Rick is lucky to have her on staff. Thank you for all that you do."
We responded:
"Hi Michael! We appreciate your kind words, we agree! We are lucky to have Carla as part of our team! Thank you for choosing us for over 35 years, it is customers like you that make the difference. If you need anything, please don't hesitate to reach out to any of our team we are available to help. -Rick Ruby"
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Dale Picciuto

March 30, 2023

5  out of  5
rating by Dale Picciuto
"I was with different insurance company and felt like I was over paying for what they were offering me. I met with Carla and she confirmed this. She put together a plan for my home and auto that was way less expensive and a lot better coverage! I highly recommend giving her a call! Dale"
We responded:
"Hi Dale! We're happy that we could help you get the best coverage for your insurance. If you need further assistance, please reach out to our team and we'll be happy to help! - Rick Ruby"
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Michel Brown

March 2, 2023

5  out of  5
rating by Michel Brown
"I take great pleasure in responding to the Rick Ruby -State Farm Insurance Agent review. I’ve been a truly satisfied customer for nearly 50 years. And I speak with experience. For I served in the United States Air Force for 30 years with State Farm policies in Arizona, Illinois, New Mexico, South Carolina and Georgia. However, I want recognize Carla Christian for being an outstanding agent! Carla has managed my numerous policies for the last 26 years. She’s always been a true professional and there is no other agent I would want to handle my policies! No matter what, Carla satisfies my questions and I appreciate everything she does for me. Carla is simply “the Best!” I’m looking forward to continuing our relationship for another 26 years! Michel C. Brown"
We responded:
"This makes our team so happy! Michel, we are truly grateful for your partnership. Carla is thrilled to work with you and appreciates your kind words. Thank you for your service. Let’s extend our partnership for another 26 years! - Rick"
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Joe NESTA

February 22, 2023

5  out of  5
rating by Joe NESTA
"Outstanding service. Always attentive to my insurance needs."
We responded:
"We appreciate your feedback, Joe. It’s a pleasure to assist your insurance needs. – Rick"