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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Sennish

September 28, 2023

5  out of  5 rating by Bob Sennish
"State Farm’s customer service while dealing with a loss is efficient and compassionate. It’s why I stay with State Farm."
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Diane Newman

September 23, 2023

5  out of  5 rating by Diane Newman
"I spoke with Carrie while shopping for an auto insurance policy. Within minutes, she provided me with a competitive quote for full coverage which included more than the basic amounts. Not only was I thrilled with the rate that was presented to me, but also impressed with Carrie’s knowledge in her field. She demonstrated professionalism and was courteous and kind. She made sure that I received the exact type of policy that I was looking for. Securing my new policy was quick and easy. I highly recommend Carrie and Rick Ruby’s State Farm Insurance Co. If you are shopping for insurance. You won’t be disappointed!"
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Becky Smith

September 12, 2023

5  out of  5 rating by Becky Smith
"Carla was so sweet and easy to work with. We saved a lot of money by switching to Rick Ruby State Farm!!"
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Rhonda Roldan

July 1, 2023

5  out of  5 rating by Rhonda Roldan
"Everyone at the office is always friendly and helpful! They are knowledgeable and do everything they can to make sure you’re a satisfied customer. I’ve never had a problem filing a claim! And I’m actually happy with my current rate! I would recommend this office to anyone"
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Diana Hiemstra

June 30, 2023

5  out of  5 rating by Diana Hiemstra
"I think State farm is a great insurance company I had nothing but good experiences with State farm The people in the office are very friendly and helpful which is why I rate them a five-star Great job"
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Emma Pfanner

June 29, 2023

5  out of  5 rating by Emma Pfanner
"Carla takes great care of us every time we call…we have her on speed dial! Couldn’t ask for better service; wouldn’t dream of using anyone but State Farm!!!"
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Keith Kuhn

June 29, 2023

5  out of  5 rating by Keith Kuhn
"The office personnel at Rick Ruby State Farm are so helpful! Especially Carla Christian..... she always has the answers to all my questions regarding my insurance. So thankful for her!!!! Keith"
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Brian McCord

June 29, 2023

5  out of  5 rating by Brian McCord
"The staff at Rick Ruby State Farm are wonderful ! Carla is very kind and personal. I have had State Farm with this office for many years and we continue to be very happy with our policy and very pleased with the outstanding customer care."
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paul freeman

June 29, 2023

5  out of  5 rating by paul freeman
"Carrie and Carla are great to work with!!"
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Marie Roesch

June 16, 2023

5  out of  5 rating by Marie Roesch
"I have been with State Farm for over 25 years and can only say great things about the agents and staff. One particular employee has been with us for all those years. Carla is always on top of everything. She definitely takes pride in her job and always takes the time to explain or answer any questions I may have. They all treat you like a valuable customer and that is the reason why we have been with State Farm for all these years!"
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Christopher J Dahm

May 2, 2023

5  out of  5 rating by Christopher J Dahm
"I never had much interaction with Jerry Cox, Del Thatcher or Rick Ruby over the 30 years I have worked with State Farm, but working with their assistants Carla and Debbie (now retired) have been amazing. I feel like they are family and they both work tirelessly for me. Whomever takes Carla's position when she finally retires has some very large shoes to fill!!!"
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Michael Conrad

April 30, 2023

5  out of  5 rating by Michael Conrad
"I have been a State Farm customer for over 35 years. Not only are they an amazing company, but their staff truly makes the difference. I have stuck with one staff member Carla for nearly 30 years now. She has always been thoughtful and caring. She invests in the clients she is taking care of and what may be going on in their life. I greatly appreciate her proactive communication. Rick is lucky to have her on staff. Thank you for all that you do."
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Dale Picciuto

March 30, 2023

5  out of  5 rating by Dale Picciuto
"I was with different insurance company and felt like I was over paying for what they were offering me. I met with Carla and she confirmed this. She put together a plan for my home and auto that was way less expensive and a lot better coverage! I highly recommend giving her a call! Dale"
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Michel Brown

March 2, 2023

5  out of  5 rating by Michel Brown
"I take great pleasure in responding to the Rick Ruby -State Farm Insurance Agent review. I’ve been a truly satisfied customer for nearly 50 years. And I speak with experience. For I served in the United States Air Force for 30 years with State Farm policies in Arizona, Illinois, New Mexico, South Carolina and Georgia. However, I want recognize Carla Christian for being an outstanding agent! Carla has managed my numerous policies for the last 26 years. She’s always been a true professional and there is no other agent I would want to handle my policies! No matter what, Carla satisfies my questions and I appreciate everything she does for me. Carla is simply “the Best!” I’m looking forward to continuing our relationship for another 26 years! Michel C. Brown"
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Joe NESTA

February 22, 2023

5  out of  5 rating by Joe NESTA
"Outstanding service. Always attentive to my insurance needs."